Service - Our service

Before you go

Our well-travelled reservations team has a wealth of experience to help you choose the right villa for you. Once you’ve booked your property, our consultants are happy to assist with any queries you may have before departure.

Holiday matchmaker service
If you are finding it difficult to choose the right villa for your needs, let us do the hard work. Simply tell us where and when you would like to go, your party size and any other important criteria. We will then send you information on up to eight villas that match your specific requirements. This is a fantastic service that reduces the hassle of arranging your holiday and receives great feedback from our customers.

For the Holiday matchmaker service call Reservations on 020 8780 7777.

Travel advice
Although our villas are booked as accommodation only, we are happy to advise on the best way to get to your chosen destination. To make things easier, flights and car hire can also be booked through Inghams, though these are sold and invoiced separately to the accommodation element of your holiday.

During your holiday

Every property is managed by a key holder who is on hand to help with any queries you may have about your villa. The key holder is normally the property owner or someone appointed by the owner, and lives nearby, so can be reached quickly and easily. We also have offices in each of our country destinations and in most regional locations.